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Underwriting - Staff Underwriter I in Nashville, TN at Acceptance Insurance

Date Posted: 4/3/2018

Job Snapshot

  • Employee Type:
  • Location:
    Nashville, TN
  • Job Type:
  • Experience:
    At least 5 year(s)
  • Date Posted:

Job Description


Do you have at least five years of Underwriting experience and enjoy researching, analyzing and developing solutions to improve performance results? Do you have an analytical mind and enjoy breaking down a series of data to identify trends? Do you enjoy collaborating with others on tactics, strategies and operational decisions? If so, Acceptance Insurance has an opportunity for you as part of our Underwriting Team.


Acceptance has an immediate opening for a Staff Underwriter I at our offices in Nashville, TN. This position reports directly to the Manager of Underwriting Processes & Performance and provides support to the executive leadership to guide tactical and strategic decisions.


Position Overview:

The Staff Underwriter position is responsible for analyzing and developing underwriting processes, guidelines, and procedures while representing the Underwriting department as a subject matter expert to other areas within the company.  This skilled individual will have accountability for leading efforts that include researching performance drivers, analyzing trends, developing options, and recommending solutions to improve performance results.  This will be accomplished by actively researching the P&C industry to understand the competitive and regulatory environment, conducting reviews of current underwriting guidelines and policies, and implementing solutions aligned with Underwriting and Enterprise priorities.  Reporting to the Assistance Vice President of Underwriting, the Staff Underwriter 1 will provide support to the executive leadership team to guide tactical and strategic decisions. Ideal candidate must be advanced in Excel and Pivot Table and have analytical skills.


As a Team Member at Acceptance Insurance, you will be part of growing organization that continues to evolve and positively impact the lives of our customers.


Acceptance Insurance offers a full line of benefits including: Health Insurance, Dental, Vision, Paid Vacation, Disability Insurance and Employer Matching 401(k) Program.


Work Hours:

Monday - Friday 8am - 5pm


Company Overview:

We are principally a retailer, servicer and underwriter of non-standard personal automobile insurance based in Nashville, Tennessee. Our insurance operations actively generate revenues from selling non-standard personal automobile insurance policies and related products in 16 states. We currently conduct our servicing and underwriting operations in 13 states and are licensed as an insurer in 13 additional states.


At March 31, 2017, we leased and operated 355 retail locations and a call center staffed with employee-agents. Our employee agents primarily sell non-standard personal automobile insurance products underwritten by us, as well as certain commissionable ancillary products. In most states, our employee-agents also sell a complementary insurance product providing personal property and liability coverage for renters underwritten by us. In addition, retail locations in some markets offer non-standard personal automobile insurance serviced and underwritten by other third-party insurance carriers for which we receive a commission. In addition to our retail locations, we are able to complete the entire sales process over the phone via our call center or through the internet via our consumer-based website or mobile platform. On a limited basis, we also sell our products through selected retail locations operated by independent agents. 



Learn more:

Visit us at



Acceptance Auto Insurance: Employment Application

WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants are considered for position and are evaluated without regard to mental or physical disability, race, religion, sexual orientation, color, gender, national origin, age, marital status, military or veteran status or any other protected local, state or federal status unrelated to the performance of the work involved.



The Staff Underwriter will:

  • Evaluate underwriting guidelines, identify gaps in performance, and propose recommendations to improve effectiveness in rating accuracy and risk selection.
  • Conduct ongoing research efforts to analyze performance drivers and understand trends in underwriting results backed by valid and quantifiable data.
  • Lead project efforts independently and collaborating with other departments when needed to explore business problems, resulting in improvements to underwriting processes and performance results.
  • Support research, analysis, and testing of product changes, roll outs, and channel enhancements.
  • Generate insights that equip decision makers with knowledge to optimize business performance and ensure profitability.
  • Collaborate with stakeholders and department leaders on tactics, strategies, and operational decisions, as appropriate.
  • Ensure timely and accurate application of all underwriting, premium, and policy compliance guidelines and processes supported by meaningful measurements and regular reporting of results.   
  • Ensure policies and processes are in compliance with Department of Insurance regulations and Acceptance underwriting guidelines and protocols. 
  • Support the modernization of underwriting operations to meet or exceed current industry standards.
  • Other duties as assigned.

Job Requirements

The desired candidate for Staff Underwriter will have:

  • Five years minimum personal auto underwriting experience, non-standard markets preferred.
  • Knowledge of the P&C Industry, underwriting, and regulatory environments.
  • Advance in Excel and Pivot Table
  • Skills in research and analysis, forming a business case, and implementing process improvements.
  • Degree required.  MBA, CPCU, or other additional related training preferred.
  • Expertise in using Microsoft Office to include Excel, Word, and Power Point.
  • Ability to work autonomously and is self directed in accomplishing deliverables.
  • Strong organizational skills with a high level of accuracy and timeliness.
  • Excellent interpersonal skills including strong verbal and written communication skills, effective team builder, and ease in interacting with all customers (internal and external).
  • Ability to multitask in a fast-paced environment while meeting critical deadlines.
  • Demonstrated expertise in the achievement of company goals and objectives.