Job Description

As a Team Member at Acceptance Insurance, you will be part of a growing organization that continues to evolve and positively impacts the lives of our team members and customers.

We are looking for team members that engage – who take responsibility for themselves and take care of their customers and colleagues. Ideal candidates can compose themselves under pressure, have a “make It right” mindset, and focus their energies on solving problems. This means you’ll be supported by a team with all these qualities, too. If this sounds like the kind of team you’d like to join, we want to hear from you! ​

Acceptance Insurance offers a full line of benefits including: Health Insurance, Dental, Vision, Paid Vacation, Disability Insurance and Employer Matching 401(k) Program.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants are considered for position and are evaluated without regard to mental or physical disability, race, religion, sexual orientation, color, gender, national origin, age, marital status, military or veteran status or any other protected local, state or federal status unrelated to the performance of the work involved.

Acceptance Insurance, a leader in offering multiple insurance products is searching for an organized, accurate, and compassionate Sr. Human Resources Assistant to join our team.

This position will be part of a company that believes in fostering a “Great Place for Great People to Work” culture, where we “Take Care of Each Other”. This is accomplished by living core HR and company values, being empathetic, and supportive to our Team Members.  Providing strong administrative support to the team and being approachable as an HR presence.  Providing a superior and customer experience is a cornerstone to this role.

The ideal candidate not only possesses the needed skill set but also has a mind set and approach of getting the important stuff done, to seek out answers through intellectual curiosity, have a “we” attitude to help leaders and the team achieve its goals, and to own their role with excitement and passion.

If you think you’re the right candidate for this role and would love to work for a growing, dynamic and diverse company, apply today for immediate consideration!

Job Summary:

Provide strong administrative support the HR team.  The primary duty is to manage multiple areas of data that pertain to the organization’s team members, including but not limited to being involved in the benefits, recruiting, onboarding, payroll, and other areas to support to the company and team members.

Essential Job Functions:

Key Function:  Administration

• Maintains team member information in HR platform, databases, and personnel files

• Completes written and verbal employment verifications

• Manages all HR related Inbox inquiries and requests

• Manages the dissemination of company required policies and procedures and other pertinent information, as needed

• Coordinates training and meetings through zoom calls and other platforms

• Assists with performance management by tracking performance evaluations in a timely manner

• Maintains and updates job descriptions

• Assist with company related events

• Provide information on unemployment claims

• Termination letters

Key Function:  Benefits Administration

• Assists with benefit plan enrollments and terminations, COBRA, etc.

• Provides team member information as it pertains to disability claims

• Answers team member questions about coverage; communicating eligibility, coverage and other benefit matters

• Distributes mandatory plan documents and notices in accordance with the DOL and IRS

• Benefit reconciliations and vendor payments

• Assist with reports and cleaning up errors as needed

Key Function:  Leave Management

• Work with leave vendor to provide necessary information

• May prepare written responses to team members regarding leave

• Communicates with team members about required documents

• Communicate with managers and supervisors as necessary

• Gather information for Personal Leave Requests

• Entering leave information in the HRIS system

Key Function:  Recruitment

• Assist recruiters, talent acquisition teams, with various tasks

• Provide support with job fairs and hiring events

Key Function:  Payroll

• Assists with the payroll process by providing and updating relevant team member information

• Ensure LOA’s are accounted for as it pertains to PTO requests

Key Function: Compliance

• Assists with compiling information for various surveys BLS surveys

• Assists with internet research on current employment law with multistate sites including California

• Work with HRIS team to create required reports

• Ensures compliance with posters by working close with vendor

• Assist with workers’ compensation

Desired Qualifications:

• Exceptional oral and written communication skills. Ability to communicate vertically and laterally within the organization at all levels. Interacts with leaders in the firm and community in a professional and effective manner. Outstanding interpersonal skills.

• Must have previous administrative assistant experience supporting positions within an HR Team

• Understands HR terminology; knowledge of standard policies and procedures

• Has ability and knowledge to help support the planning of HR programs with demonstrated research and analytical skills in HR best practices/trends and effectively present findings

• High attention to detail

• Extremely organized with time/priority management skills. Ability to multi-task and work independently

• Strong technology skills - proficient with HRIS (Workday strongly preferred) and Microsoft Office suite. Assist with researching information with guidance, prepare dynamic and leading-edge presentations.

• Ability to deal with constant interruptions

• Ability to follow specific instructions in gathering facts and data

• Ability to use sound judgment when appraising situations and when making routine decisions

• Must have a “Can Do” attitude with a sense of urgency to complete job duties, assignments and tasks

• Ability to operate office equipment such as personal computers, video conferencing equipment, calculators, fax and copiers

Education and Experience Requirements:

• High School education, Certification, or degree in HR related field

• Five or more years in a fast-paced HR support role

• Workday experience strongly preferred

Physical Demands:

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the team member is regularly required to do manual tasks which may include the use of hands to finger and handle controls. Tasks may also require the ability to talk or hear. The team member will frequently sit, bend, and reach with hands and arms and is occasionally required to stand and walk.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.