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Claims - Subrogation Specialist in Nashville, TN at Acceptance Insurance

Date Posted: 3/16/2018

Job Snapshot

Job Description


Position Summary:

Possess a general understanding of the subrogation process and the state specific liability laws and procedures. Maintain a positive attitude in a fast pace environment while providing excellent work product, low occurrence of complaints and have good communication with vendors and supervisors.


As a Team Member at Acceptance Insurance, you will be part of growing organization that continues to evolve and positively impact the lives of our customers.


Acceptance Insurance offers a full line of benefits including: Health Insurance, Dental, Vision, Paid Vacation, Disability Insurance and Employer Matching 401(k) Program.


Company Overview:

We are principally a retailer, servicer and underwriter of non-standard personal automobile insurance based in Nashville, Tennessee. Our insurance operations actively generate revenues from selling non-standard personal automobile insurance policies and related products in 16 states. We currently conduct our servicing and underwriting operations in 13 states and are licensed as an insurer in 13 additional states.


At March 31, 2017, we leased and operated 355 retail locations and a call center staffed with employee-agents. Our employee agents primarily sell non-standard personal automobile insurance products underwritten by us, as well as certain commissionable ancillary products. In most states, our employee-agents also sell a complementary insurance product providing personal property and liability coverage for renters underwritten by us. In addition, retail locations in some markets offer non-standard personal automobile insurance serviced and underwritten by other third-party insurance carriers for which we receive a commission. In addition to our retail locations, we are able to complete the entire sales process over the phone via our call center or through the internet via our consumer-based website or mobile platform. On a limited basis, we also sell our products through selected retail locations operated by independent agents. 



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  • Review and assign first party subrogation claims to claimants, vendors and attorneys.  Must have knowledge and ability to handle multiple states and venues.
  • Highly motivated and able to maintain a positive attitude in a fast pace environment while providing excellent vendor service and low occurrence of complaints.
  • Must be detail orientated and have the ability to keep accurate track of files assigned, monitor progress of files with vendors, and understand the state specific laws and procedures for filing suit.
  • Ability to multi-task and maintain a high level of desk organization through maintaining diary, note pad and track progress of vendors and attorneys per established goals.
  • Negotiation and problem solving abilities.
  • Other duties as assigned

Job Requirements

  • High school diploma or general equivalency degree (G.E.D.).
  • Basic reading, writing and mathematic skills. 
  • Computer literate with the ability to learn software applications.
  • Professional verbal and written communication skills
  • Good telephone manner to enhance relationships with vendors and attorneys.