Director of Marketing & Brand Innovation in Nashville, TN at Acceptance Insurance

Date Posted: 4/3/2021

Job Snapshot

Job Description

As a Team Member at Acceptance Insurance, you will be part of a growing organization that continues to evolve and positively impacts the lives of our team members and customers.

We are looking for team members that engage – who take responsibility for themselves and take care of their customers and colleagues. Ideal candidates can compose themselves under pressure, have a “make It right” mindset, and focus their energies on solving problems. This means you’ll be supported by a team with all these qualities, too. If this sounds like the kind of team you’d like to join, we want to hear from you! ​

Acceptance Insurance offers a full line of benefits including: Health Insurance, Dental, Vision, Paid Vacation, Disability Insurance and Employer Matching 401(k) Program.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants are considered for position and are evaluated without regard to mental or physical disability, race, religion, sexual orientation, color, gender, national origin, age, marital status, military or veteran status or any other protected local, state or federal status unrelated to the performance of the work involved.


As a Team Member at Acceptance Insurance, you will be part of a growing organization that continues to evolve and positively impact the lives of our customers.  As the Director of Marketing & Brand Innovation, you will be responsible for driving the development, ideation, and strategic thinking of best-in-class marketing solutions to develop and execute against the company’s long-term growth plan.  Externally, this team member will lead innovation efforts and spearhead the efforts to drive the company’s overall positive brand awareness in the marketplace. Internally this manager will help to drive the interaction and brand adoption between departments and the office/agent structure and the call center.  

Essential Job Functions

  • Together with the VP, Marketing & Brand Innovation, drive marketing strategy, and planning. This includes a specific focus on brand strategy, brand building, offer development, creative ideation, messaging, media placement, and all related broad reach communication.  
  • Partner with the heads of each department to explore and implement innovative applications driving the business forward
  • Responsible for identifying and building relationships with key external partners to accelerate brand awareness
  • Develop brand activation strategy for the retail component of the company utilizing innovative technology increasing engagement
  • Lead creative ideation sessions across departments driving innovative thinking and implementation
  • Negotiate applicable external vendor contracts ensuring the best possible partnership agreements
  • Serve as the day-to-day contact for and manage projects of key external agencies
  • Assist in preparation of company and senior executive presentations to showcase marketing activities and results
  • Assist in managing adherence to brand standards throughout the organization
  • Develop the annual marketing plan and the strategies, tactics, and resources necessary for the company
  • Provide input to market and competitor analysis
  • Be vigilant regarding budgeting and negotiation. Ensure best pricing from all suppliers and partners. 
  • Oversee local activations and process improvements for internal customer service

All other duties as assigned

Desired Qualifications

  • Bachelor’s degree in marketing or a related discipline
  • We need a strong people leader who thrives in collaborative environments
  • A minimum of 7 years’ experience in retail or other multi-unit business, and a demonstrated track record of accomplishments in marketing
  • Must have strong interpersonal skills, maturity, and good judgment and be capable of communicating with a diverse range of individuals
  • Broad functional experience in areas of strategic planning and marketing, business and market development and planning and promotions/advertising
  • Must have specific experience with multi-market advertising (TV, radio, OOH, and digital)
  • Must have experience managing relationships with outside agencies
  • Must have keen ability to re-prioritize when diversions occur
  • Must possess effective negotiation skills
  • Must be accustomed to working in a “lean” environment and embrace the opportunity to wear many hats
  • Up to 25% travel required depending on events and local market visits

Physical Demands

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the team member is regularly required to do manual tasks which may include the use of hands to finger and handle controls. Tasks may also require the ability to talk or hear. The team member will frequently sit, bend, and reach with hands and arms and is occasionally required to stand and walk.


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